end-to-end click-to-ship Solutions RiteShip RiteShip ERP/CRM

Learn More about RiteShip Features

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RiteShip is designed with your needs in mind. Tested and proven by small businesses, RiteShip is built to save you time and money!

Network Ready

• Designed for Network Use . Local area network or Internet ready, unlimited users possible
• Wireless / PDA Compatible
• Accessible anywhere on Internet from PDA

Secure and Accountant Friendly

• Audit Trail . Provides a complete audit trail of every transaction in the system. Transactions may not be deleted to maintain the integrity of the audit trail. Conforms with GAAP (Generally Accepted Accounting Practices)
• Passwords Broken down by module and by tasks within modules. You can determine which tasks within a module a user can access. Allows staff to only access the parts of the system that is appropriate for their role.
• Data is backed up daily on RiteShip servers. Optionally customer can download all data at will if so desired.

Convenient Order Processing

• Web Shopping Cart - Your web shopping storefront can be easily integrated or you can you can add one of RiteShip's fully integrated Shopping carts.

• Order takers can access customer list from a pulldown

• Order takers can access "inventory-aware" parts list

• Inventory pulldown allows for fast data entry

• Web site orders automatically posted to pending order list, which equals no data entry

• Every order placed on RiteShip's web shopping cart is auto-posted to RiteShip's pending order list

• Unlimited ship to addresses can be defined for each customer.

• Packing lists can be printed and sorted by customer or order number.

• Full sales order functionality including tracking through a wide variety of reports.

• On Order, Committed and Back Order Tracking

• Complete tracking with multiple reports and inquiry screens.

• Instant messaging to staff as order moves through production phases

• Staff is informed by instant messaging as order is picked, card is processed, problems are flagged. Instant message events are fully configurable

• One-click email to customer with attached sales receipt

• Any issues that may need to be communicated to the customer may be instantly emailed with one click, without losing time by switching to email software

• Order taking available on wireless PDA

• Take and fulfill orders in the field, anywhere, anytime using wireless PDA

• Live Credit Card Processing.. Live credit card clearing fully included, not limited to one proprietary merchant account service. Supports Verisign, and Authorize.Net. Other processor support coming soon.

• Drop Shipment capability supported. RiteShip allows you to receive and order and drop-ship the order from a remote warehouse, with a customized login web page for the remote warehouse staff

• Order Workflow Tracking RiteShip allows your customers to log in to their own private web console and view notes to them from your staff, view order status (pending, pick, backordered), as well as UPS Shipment tracking.

 UPS Shipping Tools Integration

• UPS Address Validation With UPS Address Validation, your company is able to effectively check shipping addresses (city, state, postal code), and provide suggested alternates if an error is discovered.

• UPS Calculate Time and Cost Improve customer service by providing consistent, up-to-date shipping information based on the origin and destination addresses and the date the shipment is needed.

• Print UPS Shipping Labels supported (one at a time, or in multiple batches of labels at once)\

• Automatic email or instant message sent to customer when package is shipped

• Once package is shipped, RiteShip sends an email or instant message to the customer with a "one-click" link to his/her tracking information

• "One-click" package location tracking .. Customer is able to view order status at any time from password protected web page, virtually eliminating the need for time-wasting "where is my package" phone support

• Multiple-package shipments RiteShip allows individual tracking of any and all packages in multi-package shipment

• International shipping tool is full integrated